Frequently Asked Questions

Find answers to common questions about our licensed apparel and accessories

Are your products officially licensed?

Yes, Bioworld is a global leader in licensed apparel and accessories. Every product we sell is 100% officially licensed from the world's most iconic brands.

How do I know what size to order?

We provide a comprehensive size guide on every product page. Since we work with various brands, we recommend checking the specific measurements provided for each item.

Can I track my order after it ships?

Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress.

Do you offer international shipping?

Yes, we ship our merchandise to fans globally. Shipping rates and delivery times vary depending on the destination country.

How should I care for my graphic tees?

To preserve the quality of the print, we recommend washing your apparel inside out in cold water and tumble drying on low heat.

What should I do if my item arrives damaged?

Please contact our support team within 48 hours of delivery with photos of the damage, and we will arrange a replacement or refund immediately.